RELIABLE SALESFORCE-SLACK-ADMINISTRATOR EXAM MATERIALS | REAL SALESFORCE-SLACK-ADMINISTRATOR EXAM ANSWERS

Reliable Salesforce-Slack-Administrator Exam Materials | Real Salesforce-Slack-Administrator Exam Answers

Reliable Salesforce-Slack-Administrator Exam Materials | Real Salesforce-Slack-Administrator Exam Answers

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.
Topic 2
  • Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 3
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 4
  • App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.

Salesforce Certified Slack Administrator Sample Questions (Q65-Q70):

NEW QUESTION # 65
You're a Support Agent on the admin team for your organization's Slack Enterprise Grid workspace.
You receive a service request from one of your employees to add 15 new members from a single external company to Slack in order to support a 12-month joint marketing partnership. The team requires multiple channels and members for external collaboration.
How should you respond to the service request?
(Select the best answer.)

  • A. Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with the same single sign-on (SSO).
  • B. Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
  • C. Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
  • D. Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.

Answer: C

Explanation:
Slack recommends using Slack Connect for external collaboration across companies.
According to Slack Connect official guidelines:
"Slack Connect lets you securely collaborate with external organizations in channels or direct messages, without needing to add external users as guests in your workspace." Rather than creating guest accounts (A) or modifying your IdP (C), the correct and scalable method is setting up Slack Connect channels. Option D (setting up a separate Slack workspace) is not necessary and would complicate governance.
(Reference: Slack Administration Study Guide - Slack Connect Best Practices)
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NEW QUESTION # 66
Takeshi is an Org Admin on Enterprise Grid. A business leader asks him to create an org-wide channel for a cross-functional company project, but he replies that he needs to create a cross-workspace channel instead.
Which of the following best describes why a multi-workspace channel is more appropriate than an org-wide channel in this scenario?

  • A. There is a limit of ten org-wide channels, and this project would not necessitate creating one.
  • B. Org-wide channels are created by default when Slack is first implemented and cannot be reconfigured afterwards.
  • C. Org-wide channels are discoverable by all workspaces in the same Grid org and should only be used for information that applies to all employees.
  • D. Multi-workspace channels can be archived at the end of the project, but org-wide channels cannot.

Answer: C

Explanation:
In Enterprise Grid, an org-wide channel is intended for communications relevant to all members across all workspaces. Slack documentation states:
"Org-wide channels are automatically shared with every workspace in your organization and should be used for information that applies to everyone, such as company-wide announcements." Since a cross-functional project would involve specific participants and not the entire organization, a multi- workspace channel is a more appropriate and flexible solution.
(Reference: Slack Administration Study Guide - Enterprise Grid Channels and Communication Best Practices)
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NEW QUESTION # 67
You re a Workspace Owner on a Slack Business+ plan. Your organization is planning to expand Slack usage to the entire company of 4,000 people. Your security team wants to make sure the Slack workspace is restricted to employees who are assigned a company email address.
What is the most secure option for onboarding all 4,000 users into Slack?
(Select (be best answer.)

  • A. Integrate with a SAML-based identity provider (IdP) and SCIM API connector so that you can pre-provision members to the workspace.
  • B. Turn on Just in Time (JIT) provisioning and distribute an invite I irk that will allow those with the link to join the workspace.
  • C. Enable admins to invite their departments into the workspace so that new members arc automatically added to the correct channels
  • D. Enable email signup so that those with an approved company email address can join by clicking your workspace's sign-up link or entering their email on the sign in page.

Answer: A


NEW QUESTION # 68
Medium Inc's #hr-benefits channel is a default channel designed to educate employees on benefit information and updates. However, it is now filled with requests for benefits help. Sometimes people even post sensitive personal information when asking Questio n:s.
Which TWO options, combined, present the best solution to reduce noise in this channel? (Choose two.)

  • A. Create a private channel and implement a personal benefits workflow, which doesn't broadcast the sensitive information in channel.
  • B. Limit the posting permissions to Org Admins, plus specific people.
  • C. Encourage employees to direct message the HR team with Questio n :s and confidential information.
  • D. Archive the channel and create a new channel to eliminate the noise.

Answer: A,B


NEW QUESTION # 69
You're a Workspace Owner at a small business that used Slack's Free plan in their first year. However, its business is growing fast enough to justify upgrading to a paid plan.
The requirements:
* Users want to be able to access their old messages and integrate Slack with their calendars.
* You want to use Okta to provision users in order to provide additional security and simplicity to the employee onboarding process.
* Field representatives need to be able to access Slack securely on their company-owned mobile devices.
Based on the requirements, what should you recommend?
(Select the best answer.)

  • A. Move to the Slack Pro plan.
  • B. Move to the Slack Business+ plan.
  • C. Stay with the Slack Free plan for another year.
  • D. Move to the Slack Enterprise Grid plan.

Answer: B

Explanation:
The Business+ plan is the appropriate recommendation here because:
* It includes full message history access (unlike the Free plan, which limits access to recent messages only).
* It supports SAML-based SSO integrations like Okta, allowing for secure user provisioning and onboarding.
* It provides Enterprise Mobility Management (EMM) integrations for managing and securing Slack access on company-owned mobile devices.
Official Slack documentation confirms:
"Slack Business+ includes enhanced administration and security controls, including SAML-based SSO, user provisioning with supported IdPs, and mobile device management (MDM) support via EMM." Enterprise Grid (option D) would be overkill for a small growing business unless they required multi- workspace organization and complex compliance features.
(Reference: Slack Administration Study Guide - Plans and Feature Comparison)


NEW QUESTION # 70
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